Privacy Policy for learnlanes
Effective Date: January 1, 2025
1. Introduction
Welcome to learnlanes, a lifelong learning catalog offering modular courses, schedules, reminders, and certificates. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit learnlanes.info and use our services.
2. Information We Collect
- Personal Information: name, email address, telephone number, postal address.
- Account Data: username, password, profile details.
- Usage Data: pages viewed, course progress, system logs, device and browser information.
- Communications: messages you send to our support team or instructors.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our educational platform.
- Deliver course materials, reminders, and certificates.
- Personalize your learning experience and send service announcements.
- Respond to your inquiries and provide customer support.
- Monitor usage trends to enhance platform performance and content.
4. Sharing of Data
We do not sell your personal data. We may share information with:
- Service Providers: trusted third parties that assist with hosting, analytics, security, and email delivery.
- Legal Authorities: when required by law or to protect our rights or user safety.
- Affiliates: entities under common control for internal business purposes.
5. Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
- Access: Obtain a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where applicable.
- Restriction: Ask us to limit processing of your data.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdrawal of Consent: Withdraw consent at any time for data processing based solely on consent.
To exercise your rights, please contact us via our contact form.
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Essential Cookies: Enable core functionality like user authentication and course progress.
- Performance Cookies: Collect anonymous data on site usage to improve content and navigation.
- Functional Cookies: Remember language preferences and display settings.
- Analytics: Understand how visitors interact with our platform through third-party analytics.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Security practices include encryption, secure access controls, regular audits, and staff training.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
9. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve. We will post the revised policy on learnlanes.info with a new effective date. Your continued use signifies acceptance of the changes.
11. Contact Information
If you have questions or concerns about this policy, please reach out:
learnlanes3 Temasek Avenue, #16-01 Millenia Tower
Singapore 039190, Singapore
Phone: +6583926325
Business ID: S7367147A
Or send us a message via our contact form.